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Terms & Conditions

Terms & Conditions – Better Health Kinesiology Cardiff

Last Updated: 16th August 2025

These Terms & Conditions (“Terms”) govern the use of the services provided by Better Health Kinesiology in Cardiff(“we,” “our,” “us”). By booking a kinesiology session, attending an appointment, or using our website, you agree to these Terms. Please read them carefully before making a booking.

1. Services Provided

We offer Systematic Kinesiology treatments in Cardiff, including:

  • Initial consultations (60–90 minutes)
  • Follow-up consultations (60 minutes)
  • Food sensitivity testing
  • Holistic wellbeing advice covering structural, biochemical, emotional, and energetic health

Our kinesiology sessions are non-invasive, complementary therapies intended to support your overall wellbeing. They are not a substitute for professional medical care, diagnosis, or treatment. Always seek advice from your GP or healthcare provider for medical concerns.

2. Booking & Payment

  • All appointments must be booked in advance via our contact form, email, or phone.
  • Payment is required at the time of booking or immediately after the session. We accept cash, bank transfer, or card payment.
  • A receipt will be provided on request for all payments made to Better Health Kinesiology Cardiff.

3. Cancellation & Rescheduling

  • We require at least 24 hours’ notice to cancel or reschedule an appointment.
  • Cancellations with less than 24 hours’ notice may be charged at the full session rate.
  • If you arrive late, your session may be shortened to ensure other clients are not delayed. The full fee will still apply.

4. Health & Responsibility

  • You must disclose all relevant health conditions, injuries, medications, and recent treatments before starting kinesiology therapy.
  • While Systematic Kinesiology is safe and gentle, outcomes vary depending on the individual and cannot be guaranteed.
  • Our role is to facilitate balance and healing; you remain responsible for your own health and wellbeing.

5. Confidentiality

  • All personal and health information shared during your kinesiology sessions in Cardiff is kept strictly confidential, in line with our Privacy Policy and GDPR.
  • Information will only be shared with your consent, unless required by law.

6. Session Results & Commitment

  • We recommend starting with a minimum of three kinesiology sessions to experience the full benefits of treatment.
  • Results may vary depending on your commitment to suggested lifestyle, nutritional, and emotional wellbeing recommendations.

7. Liability

  • We accept no responsibility for any injury, loss, or damage suffered as a result of attending kinesiology sessions, except where this is caused by our proven negligence.
  • Better Health Kinesiology Cardiff does not provide emergency medical services. If you require urgent care, please contact your GP or NHS services.

8. Website Use

  • Content on the Better Health Kinesiology website is for informational purposes only and should not replace professional health advice.
  • We make every effort to keep the website up to date but cannot guarantee accuracy or availability at all times.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For any questions about these Terms & Conditions, please contact:

Better Health Kinesiology
Claire George – Practitioner
Cardiff, UK
📧 Email: claire@betterhealthkinesiology.com
📞 Phone: +447727139379